Forgotten Online Banking Password

Please select one of the options below.

  • I was given a temporary password. (A temporary password can only be obtained in-branch or by calling Member Services at 916-444-6070.)

      1. Sign on with your Member Number/Username
      2. Answer your Protection Plus multi-factor security question and enter your temporary password.
      3. You will be prompted to create a new password.
      Get Started
  • I do not have a temporary password.

      1. To create a new password, go to the password reset form and complete the required fields to verify your membership.
      2. Enter a new password.
      Get Started

      For your security, we do not email or present you with your current password, but it's easy to create a new password online.