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  • Member Services: Mon - Thur 9 a.m. to 5 p.m., Fri 9 a.m. to 6 p.m., Sat 9 a.m. to 2 p.m. at (916) 444-6070
  • Lost/Stolen & Card Transaction Assistance Line: 24/7 at (916) 444-6070
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  • Mailing Address: P.O. Box 2351, Sacramento, CA 95812-2351