New Online & Mobile Banking Now Available

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A simpler, smarter way to manage your accounts

We've launched our new and improved Online and Mobile Banking platforms! Please see below for more information.
 

Logging in for the first time

  • If you are an active Online or Mobile Banking user (logged in within the past year), you can log into the new platforms using:
    • Username: Your existing username (not your member number).
    • Password: The temporary password that was shared with you. You can also obtain it by contacting us.
 
  • After using your temporary password to log in, you will be prompted to reset your password. At that time, you will have the option to either reset it to your original password or a new password of your choosing.
  • As a security enhancement, the new platforms will use a one-time access code in lieu of security questions in order to verify your identity. The one-time access code will be delivered to you via text, phone call or email.
  • If you are not an active Online or Mobile Banking user (have not logged in within the past year), you will need to re-register.
 

What you need to know

  • Bill Pay
    • Scheduled payments and payees have been retained.
  • Internal Transfers
    • Later date and recurring transfers that were set up before October 30 have been carried over to the new platforms, but please verify this.
  • Remote/External Transfers
    • Your existing account information for other financial institutions has been transferred over.
    • If you had later date or recurring transfers set up, you will need to reschedule them.
  • Popmoney
    • You will need to reestablish your Popmoney contacts and payments.
  • Quicken/QuickBooks
    • Click here for step-by-step Quicken/QuickBooks conversion instructions.
    • Express Web Connect and QuickBooks Online will be interrupted for approximately 3-5 business days starting November 5. Users are encouraged to download a QFX/QBO file during this outage.
    • Starting November 5, Mint users should not open Mint for 3-5 business days to ensure the product is properly updated.
  • Mobile Banking App
    • If you are a Mobile Banking user, you will need to delete your current Sacramento Credit Union Mobile Banking App and download the new app by searching for "Sacramento Credit Union" in either the App or Google Play Store.

 

Contact Us

We are currently experiencing high call volumes. We apologize for the inconvenience, and ask that you please contact us via this short form. If you would still prefer to speak to a Member Services Representative, please call us at (916) 444-6070.
 

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