Mobile Banking FAQs

Mobile Banking - Browser

Mobile Phone Carrier FAQs & Tutorial Links

Mobile Banking Via Browser FAQs

  • How do I access Sacramento CU Mobile Banking?
    Enter the Sacramento CU Mobile Banking URL — http://m.sactocu.org — in the browser of your Internet-enabled mobile device, and sign on with your Online Banking member number and password. (You must be enrolled in Online Banking to access your accounts.)

  • Which mobile devices are supported?
    Any Internet-enabled mobile device with a browser may be used.

  • Is it secure?
    Sacramento CU Mobile Banking is encrypted using the Wireless Transport Layer Security (WTLS) protocol, which provides the highest level of security available today. Additionally, all data that passes between the wireless gateway and Sacramento CU’s servers is encrypted using Secure Socket Layer (SSL) certificates.

  • Is there a fee for usage?
    Sacramento Credit Union does not charge a fee for usage. However, your wireless service provider may charge fees for internet access and/or data usage.

  • What features are included?

    • Bill Pay
    • Popmoney - Pay people
    • Fund transfers
    • Account balance and activity
    • e-Notices
    • Branch and ATM locations

  • What happens if I get locked out?
    Call Member Services at 916 444-6070, or visit sactocu.org on your PC to reset the password.

  • When I use the Back button on my browser, I am returned to the wrong page, such as a blank page, or the previous page with error messages.
    Do not use the browser’s Back button. Use the links and tabs provided to navigate through the pages.