Contact Us

How can we assist you?

  • Email us by completing the form below
  • Call Center Hours: Mon - Fri 8:30 a.m. to 6 p.m. and Sat 9 a.m. to 2 p.m. at (916) 444-6070
  • Lost/Stolen & Card Transaction Assistance Line: 24/7 at (916) 444-6070
  • Find a branch or ATM
  • Mailing Address: P.O. Box 2351, Sacramento, CA 95812-2351
All Offices/General Member Service

(916) 444-6070 or (888) 722-8601

24-Hour Telephone Banking

(916) 441-2255 or (800) 397-2255

Report a Lost or Stolen ATM Card, VISA® Credit or Debit Card

(916) 444-6070 or (800) 682-6075
www.reportmycards.com

24-Hour Card Transaction Assistance Line

(916) 444-6070 or (888) 722-8601

Travel Notification for Credit, Debit and ATM Cards

(916) 444-6070
Travel Notification Form
 

Activate VISA® Debit or Credit Card

(800) 411-6390
www.activatemycards.com

VISA® Rewards Plus Redemption

(877) 909-1450
Rewards Plus

Member Service Fax

(916) 449-2785

Loan Fax

(916) 444-7322